Shipping only available in the Continental USA

Delivery Time

All items shipped from our retail store located at 1760 Mass Ave Cambridge MA

Shipping & Handling Cost
Purchase Price	*UPS Ground Service
$200 or more	Free
$150.00 - $199.99	$16.00
$100.00 - $149.99	$13.00
$50.00 - $99.99	$10.00
$25.00 - $49.99	$8.00
$0.01 - $24.99	$5.00

*Item or combination of items weighing less then 13 ounces are shipped by USPS Priority Mail

Orders weighing over 13 ounces or cost above $25.00 are shipped by UPS
  UPS will not ship to PO Boxes, a full street address is required.

Shipping rates for Alaska and Hawaii:  
email your zip code to guitarstop@hotmail.com or call 888 876-0680

 

What do I do if the item is damaged in Shipping?
	Check the item the day you receive it to make sure it arrived safely. In the unlikely event that the item was damaged in shipping call the store immediately so that we can take care of it. (617) 876-0687 in the Boston Area or (888) 876-0680 Toll Free. Make sure to keep all original packaging.

Return Procedure

Call Guitar Stop for an RA# within 7 days of receiving your order .  Returns are not accepted without an RA# (617) 876-0687 in the Boston Area or (888) 876-0680 Toll Free. US Priority Mail shipped items:   ship the order insured back to: Guitar Stop 1760 Mass Ave, Cambridge, MA 02140  A full refund minus the initial shipping charge will be processed and an e-mail confirmation will be sent the day the order is received. UPS shipped items: Guitar Stop will mail you a return shipping label.  Repack the order in all the original packaging.  Once you receive the return label bring your order to any UPS drop off center.  All returned items will be charged a shipping and handling fee each way.   Orders $199.99 or less will be charged the initial shipping and handling charge each way  Orders $200 or over will be charged $25 each way =  $50 total.   Items must be returned within 7 days of purchase in original condition with all packaging and original sales receipt or subject to a minimum10% restocking fee. A full refund minus shipping and handling charge will be processed and an e-mail confirmation will be sent the day the order is received. No Refund After 7 Days